Senior Veritas eDiscovery Platform Engineer

Senior Veritas eDiscovery Platform (eDP) Engineer

Employment Type: Full-Time, Executive-Level

Department: Legal

CGS is seeking a dedicated Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced and hard-working team to assist with any legal accounts. As a Veritas eDiscovery Platform (eDP) Engineer, you will play a key role in supporting various aspects of the company's portfolio.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Personnel assigned to this task must have the ability to adjust to changing priorities and work well under pressure. In addition, personnel may provide support along with OGC, to other FBI Divisions, such as CTD. At the Government’s discretion, available funding, and need this position will support Criminal Discovery Program.

The Senior Veritas eDiscovery Platform is hosted on physical and virtualized Windows Servers and therefore requires the Contractor to provide a wide range of support tasks including but not limited to:

- Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives;

- Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation;

- Contractor shall record configurations change requests through the established change control board;

- Contractor shall process storage requests, migrations and decommission tasks;

- Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed;

- Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations;

- Contractor shall complete all scheduled maintenance in accordance with established policies and procedures;

- Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance;

- Contractor shall manage technology in remote environments;

- Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database;

- Contractor shall provide initial response, Level 1 and Level 2 escalation for outages;

- Contractor shall schedule maintenance actions in a timely manner;